Coaching of Individuals
Some of our clients are well known public figures -
performance for them is key
The obvious advantage of individual coaching is that all
meetings are tailormade. This means that effective change
can be rapid and more lasting. We usually work in units of
two hours which can be programmed as convenient.
Clients say that they enjoy candid and
robust feedback. They benefit from using outsiders as a
sounding board for ideas. They appreciate being able to
speak with utmost confidentiality.
Most senior executives realise that their ability to
communicate and persuade effectively is crucially important.
Some are already excellent presenters but realise that an
outsider will save them preparation time and ensure they
perform “at the top of their game”. They welcome frank
feedback. Others have been promoted but lack confidence in
this area despite being successful in other respects. For
some, promotion depends on raising their game in
Individuals gain the following benefits:
- Concentrated two hour sessions to use their time to
- Develop delivery techniques to enable consistently
- Save significant preparation time with the message
- The ability to switch focus on to any relevant
- Gain improvements that are not temporary but
- Concentrate on a particular weakness that they wish
- Candid, robust but supportive feedback and advice
- Total discretion and confidentiality
We work with individuals in a series of meetings lasting
around two hours, covering an agreed list of subjects. This
can go down a planned track or divert to deal with a
specific event. We often assist a number of executives in
we would work with four in the course of one working day.
(Typically 9-11, 11-1, 2-4, 4-6) A normal programme would
consist of six meetings to cover the initial syllabus. Our
meetings are interactive with practice and role-play
recorded on camera with frequent playback. We keep the pace
lively and allow discussion when a relevant topic is raised.
In helping with preparing a message we assume the role of
'Devil's Advocate' testing the ideas and suggesting our own
This is designed to prove the apparently simple
concept that we all perform best when adopting a
positive, engaging, conversational style. We introduce
our clients to a ten point delivery check-off list. As
part of this initial session we, with the client’s
agreement, record their voice to be analysed. Using
Voice Analysis we measure in scientific terms the
effectiveness of their voice and point to areas for
Personality can be suppressed when reading scripts.
Spontaneity is lost. Yet scripts ensure we are precise
and concise. We coach a series of techniques – the
‘Clinton Style’ – which makes it appear that a script is
not being used. A key element is writing the script
properly in the first place. Our ideas will help
Using Notes/Bullet Points/Headings
We encourage our clients to use notes effectively.
Many will use PowerPoint as their memory jog, but we feel
strongly that personalities are diminished when slaved
to screen. Writing and using notes is an incredibly
useful skill to develop.
We cover how to establish key points, and how to make
them memorable. We look critically at the tendency to
overload audiences and be too abstract. We cover ways of
making persuasive points, getting across difficult
issues, inspiring people into action. We look at ways of
making effective points of differentiation. Then we save
Some speakers are expected to use multimedia visuals
but audiences are bombarded with visual information on an
enormous scale. We establish robust but sensible
guidelines in this difficult area.
Handling tough questions may be the key part of a
meeting or presentation. We role-play handling tough
questions and awkward situations, and coach better
Handling questions and interacting with others also
requires us to deal with different personality styles.
We provide a technique for analysing one’s own style and
that of the other people in the meeting to gain best
advantage. This is a huge area and is covered more
comprehensively in our influencing packages.